FAQ by role
Loan officer
- “I cannot see default prediction.” That menu family often excludes loan officers by design-use applications/approvals flows; ask risk if you believe you need access.
- “Score differs from yesterday.” Check model version, data fixes, and which screen (origination vs monitoring).
Credit / senior credit analyst
- “Where is batch scoring?” Under Credit decisioning → Scoring history & batch.
- “Which tab is regulatory vs origination?” Read tab titles on Application detail.
Risk manager
- “Where is portfolio concentration?” Loans → Portfolio and Analytics (permission-gated)-see Portfolio… and Analytics.
Compliance officer
- “Canonical audit URL?” See Compliance & audit.
- “Where is NBE explained for analysts?” Asset classification & NBE · partnership diligence: Compliance for banks.
Administrator
- “Where do I add users?”
/admin/users- Administration. - “Where are integrations?” See Management & integrations.
Next: Missing menu item?