Use Decision PRO
For: bank operators (loan officers, credit analysts, risk, compliance, admins).
Not for: product orientation - start at How products fit.
Not for: API work - see API for bank IT.
These guides explain what you see, what happens when you act, and how AIS shows up inside Decision PRO.
:::tip Start here
- New operators: Getting started & foundations
- By role: Role journeys · FAQ by role
- Product chapters: Akafay · Decision PRO · AIS
:::
Guide map
| Section | Contents |
|---|---|
| Getting started & foundations | Sign-in, roles, dashboard, global UX |
| Lending & portfolio | Applications, approvals, disbursements, portfolio |
| Credit decisioning | Scoring, history & batch, realtime |
| Product factory & automation | Product builder, rules, automation |
| Risk & modeling | Default prediction, pricing, ML & AI centers |
| Collections & workflow | Collections and workflows |
| Analytics & compliance | Analytics and audit |
| Customers & CRM | Customer list and 360 |
| Administration | Admin and settings |
| AIS on these screens | How intelligence appears in the workspace (not a second product story) |
Appendices
| Page | Purpose |
|---|---|
| FAQ by role | Quick answers |
| Missing menu item? | Permissions checklist |
| Glossary | Shared vocabulary (canonical) |