Known gaps - pending product & legal confirmation

This page lists deliberate placeholders and unknowns in the partner portal. It is safe to share with banks so they know what AIS still owes in writing-not an admission of product defect.

:::caution Not a contract

Items here are documentation gaps. Signed agreements and orders of work override this list.

:::

Pending from product / engineering

Topic	What banks may expect	Status
Numeric SLAs (uptime, RTO/RPO, response times)	Figures in incident and operations pages	Placeholders - need approved annex text
Feature flags per SKU (collections, webhooks, Akafay vs Pro routing)	Clear “in your deployment” matrix	High-level only - confirm with AIS team
Screenshot / video pack for training	Optional media under brand guidelines	Not shipped in v1 HTML portal
PDF diligence bundle	Printable pack	Described on Glossary → Download pack - no files yet

Pending from legal / compliance

Topic	What banks may expect	Status
Regulatory framing per country	Jurisdiction-specific disclaimers	Generic “confirm with counsel” language only
Subprocessor list in portal	Public or partner-only list	Not in this site - DPA channel
Data residency map	Regions for prod / DR / backups	Compliance pages defer to contract
Marketing claims (speed, fairness, market size)	PRD-style superlatives	Excluded from bank pages by design

Pending from navigation / IA

Topic	Status
Glossary term count expansion	Ongoing as products rename features
Blog as release channel	Disabled in bank portal until a real release blog owner is assigned
Akafay channel depth (screen-level)	High-level chapter shipped - confirm SKU details with AIS

Staff-only program notes remain unlisted (not in bank navigation).

How to clear an item

1. Owner (product, legal, or docs) proposes approved wording or artifact.
2. PR updates the relevant partner page (or attaches a PDF elsewhere).
3. Remove or shrink the row here so the gap list stays honest.

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