Decision PRO for partner banks
Decision PRO is the bank-facing workspace where your teams work with applications, decisions, exceptions, and evidence that sit on top of AIS intelligence. This section explains how it feels to use, what you can configure, and what you should prepare-in language suitable for relationship, IT, risk, operations, and security leaders.
:::tip Key takeaways
- Decision PRO is where people work; AIS is what powers many decisions behind the scenes; Akafay is the customer / channel experience-see How products fit.
- Use Glossary & FAQ for vocabulary; Security & access for access concepts.
- Day-to-day screens: Use Decision PRO.
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:::note Relationship to AIS
AIS supplies scores, risk signals, and explainability. Decision PRO is where those outputs become actions, queues, and audit-friendly trails your bank can govern.
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Chapters
| Topic | Page |
|---|---|
| What Decision PRO is | Experience overview |
| Users, roles, onboarding | Roles & onboarding |
| Loan journey, approvals, exceptions | Lifecycle, approvals & exceptions |
| Collections-adjacent features | Collections overview |
| Configure vs platform | What you can configure |
| Preparation checklists | What banks should prepare |
| Security & access | Security & access |
| Troubleshooting (bank language) | Troubleshooting (bank view) |
If you are new to the suite, read How products fit first, then return here. Operators continue to Use Decision PRO. For APIs, use Integrations and API for bank IT (navbar For your team).