Akafay experience overview
For: digital, product, and partnership teams.
What this is
Akafay presents lending journeys to customers or channel partners: intake, status, and outcomes that reflect your bank’s products and the AIS intelligence behind them.
Why it matters
- Customers get a clear path without needing Decision PRO access.
- Outcomes stay aligned with policy and scoring your risk team recognizes in staff tools.
- Digital growth does not require a parallel “shadow” credit process-confirm scope with AIS.
What you typically see (conceptually)
Exact screens vary by deployment. In business terms, journeys usually include:
- Start - product selection or eligibility entry points your bank enables.
- Data capture - information your privacy and credit policy allow.
- Outcome - approve, refer, decline, or next-step messaging consistent with AIS and bank rules.
- Continue - funding or follow-up steps your core and operations support.
What you decide
- Which products and channels go live first.
- Customer wording and escalation paths when a human must review.
- How Akafay status maps to Decision PRO cases (see Handoff).
:::note Confirm with AIS
Feature depth (mobile app, web, partner APIs) is contract-specific. Do not assume every Akafay capability is enabled for your bank.
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Next: Handoff to Decision PRO